Shore-Mate is happy to help with replacement parts. We would ask that you have a few pieces of information on hand when calling to inquire. Here is what you need to know: the lift model and measurement of the inside width. The inside width will either be 100″, 108″, 114″, 120″, or 130″. If you are having trouble finding this information pictures are helpful as well, we can do our best to meet your needs with what is provided. Pictures and information can be emailed to our Sales Manager Ryan, Ryan@Shore-Mate.com.
NOTE: There is a 20% re-stocking fee for all returned parts that are purchased through Shore-Mate including pulleys, cables, winches, boat lift canopies, etc. All shipping costs are non-refundable.